About Us
World Express stands as your local insider. Specialising in Destination Management services, we deliver exceptional bespoke journeys for individual and group travelers, acting as your passport to Singapore and beyond.
Who We Are
Established around the time of Singapore’s founding, World Express is a homegrown travel company with a DNA that’s hundred percent ‘Made in Singapore’. For over five decades, we’ve unveiled hidden gems across the Leisure, Cruise and MICE sector, bridging the world to authentic Singapore. Led by second-generation leader and Managing Director, Darren Tan, along with a team of industry experts, World Express stands as a leader in Singapore’s inbound tourism and DMC landscape. With an unwavering commitment to providing the highest levels of destination services, we invite you to dive deep and immerse in Singapore’s unique pulse. Embark on a journey that goes beyond the surface and become a true insider with World Express.
What We Do
As pioneers in Destination and Events Management, we have become the benchmark in Singapore for mastering individual, group and incentive travels across our three core pillars: Leisure, Cruise and MICE.
From hotel accommodation, ground transportation, to sightseeing tours and air ticketing, we ensure all your travel needs are met and taken care of. With our dedicated team and unparalleled connections, every journey we craft is customised to match your vision. Experience Singapore, uniquely tailored to you.
Background
Born in the vibrant 1960s Singapore, World Express was the vision of travel entrepreneur Tan Chee Chye, originally taking root out of a small office in the iconic Raffles Hotel. Starting with intimate tours of Singapore’s wonders, we expanded our expertise to destination management, inbound travel, and air ticketing. Our lineage is deeply intertwined with the evolution of the country’s tourism development and today we remain as deeply committed to delivering unparalleled destination services in Singapore and beyond. Our story isn’t just our past; it’s a pledge for the future.
Our Values
We are comfortable with who we are. We believe in showing the Singapore we know —its sights, sounds, smells, and stories— in a way that resonates with our guests.
We are committed to delivering top-notch services that exceed expectations, paying attention to even the smallest details.
We continuously evolve, adapting to the ever-changing travel landscape and leveraging technology to enhance our offerings.
Our services are synonymous with quality, comfort, and exceptional customer service, ensuring a seamless travel experience.
We believe sustainable travel is about making conscious choices that protect the environment, support local communities, and preserve cultural heritage for future generations.
Our Philosophy
We believe that every journey holds the potential to be something far beyond ordinary—something truly extraordinary. We want to reveal our guests the unseens layers of Singapore, and ensure each traveller leave with stories worth retelling.
We strive to plan experiences are so intimate and authentic that rather than tourists, all our guests feel like insiders too.
Our Commitment to Sustainability
At World Express, we are dedicated to promoting responsible tourism that benefits both travellers and local communities. We prioritize partnerships with eco-friendly providers, support local businesses, and design experiences that respect cultural heritage and sustainable resources.
Our goal is to deliver unforgettable journeys that minimize environmental impact and contribute positively to the destinations we serve—ensuring travel remains a force for good.
We are guided by ethical business practices that align with the Global Sustainable Tourism Council (GSTC) Criteria. This includes fair and transparent operations, respect for human rights, promoting diversity and inclusion, and ensuring safe, respectful working environments across all our partnerships.
We prioritise environmental stewardship by striving to reduce waste, improve resource efficiency, and work with partners who share our values in sustainable travel. From our internal practices to the way we design tours and events, we aim to minimise our footprint while maximising positive outcomes.
We are dedicated to creating meaningful community impact by supporting local enterprises, championing grassroots initiatives, and ensuring the benefits of tourism are felt widely. By sourcing locally and fostering inclusive collaborations, we contribute to stronger, more resilient communities.
Cultural heritage is central to what we do. Our experiences are designed to honour and preserve the cultural identity of the places we operate in, while offering guests authentic, respectful engagements that foster deeper understanding.
Sustainability is an ongoing journey, and we are committed to learning, evolving, and taking meaningful action. If you would like to collaborate or learn more about our initiatives, we welcome you to get in touch at wxpsin@worldexpress.com.sg.
Our Team
Chairman – Tan Chee Chye
Executive Director – Darren Tan
Director of Leisure – Candice Lim
Director of Cruise – Valencia Ang
Director of MICE – Eeling Koh
Director of MICE & Corporate Development – Kathryn Loh
Awards & Affiliations
